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The workflow guideResearch

Test a business idea before committing to development

Assess demand, alternatives, distribution, and delivery risks before choosing a small validation experiment. Keep evidence of the problem separate from enthusiasm for a particular solution.

6 implementation stepsIntermediate

How this works

Assess demand, alternatives, distribution, and delivery risks before choosing a small validation experiment. Keep evidence of the problem separate from enthusiasm for a particular solution. Early evidence should clarify whether a painful, recurring problem exists before a team invests in its preferred solution. Compliments about an idea, broad market forecasts, and willingness to try something free are different signals from an actual purchase or repeated workaround.

Create a decision brief around the buyer's current behavior, alternatives, reachable distribution, and delivery constraints. Research can narrow uncertainty, but the next experiment should produce observable behavior. Keep a record of what would change the team's decision rather than accumulating supportive anecdotes.

Before you start

Decision to make

State the investment or next commitment under consideration.

Target user

Define a specific role and situation instead of a broad demographic.

Experiment boundary

Set available time, budget, and actions the team can actually perform.

Prepare the inputs

problem_statement
Required

Role, situation, consequence

Describe a problem without embedding the proposed solution.

evidence
Required

Interviews and behavior records

Separate direct observations from assumptions.

alternatives
Required

Current workarounds and offers

Include doing nothing.

distribution_options
Required

Reachable channels

Record access constraints and expected effort as assumptions.

delivery_constraints
Required

Operational limits

Identify the hardest unresolved dependency.

Implementation, step by step

  1. Frame the decision

    • Write the commitment being evaluated and the evidence that could reverse it.
    • Separate user pain, buyer willingness, and delivery feasibility into different questions.

    Checkpoint: A decision-focused research brief.

  2. Examine current behavior

    • Collect specific examples of how users handle the problem today.
    • Look for frequency, consequence, effort, and existing spending without inventing missing values.

    Checkpoint: A behavior evidence table.

  3. Compare alternatives

    • Research direct offers, manual workarounds, and the option of accepting the problem.
    • Record comparable prices and constraints; public prices are not proof of demand.

    Checkpoint: An alternatives map.

  4. Test reach and feasibility

    • Identify a realistic way to reach the buyer and the hardest delivery assumption.
    • Avoid assuming a channel is available because similar companies advertise there.

    Checkpoint: A list of critical uncertainties.

  5. Design a small experiment

    • Choose an action such as a paid pilot offer, observed task test, or structured interview.
    • Define the signal, denominator, decision rule, and stopping condition before running it.

    Checkpoint: A bounded validation plan.

  6. Recommend the next commitment

    • Summarize evidence for proceeding, testing further, or stopping.
    • Keep unresolved assumptions visible and specify what the next result would change.

    Checkpoint: A concise decision memo.

Decisions along the way

Interest exists but no costly action follows

Treat demand as unproven and test a stronger commitment.

Users have a cheap satisfactory workaround

Investigate a narrower underserved situation or stop.

Delivery depends on unavailable data

Test access before building a polished interface.

What you will produce

problem-evidence.csv

CSV

Keeps learning traceable.

Include: question · observation · source · assumption · strength · next_test

validation-decision.md

Markdown

Supports a bounded investment choice.

Include: decision · alternatives · critical_risks · experiment · criteria

Check the result

  • Verify evidence describes actual behavior where claimed.
  • Keep price, demand, and total market estimates separate.
  • Confirm the proposed experiment can falsify a key assumption.
  • Avoid counting several statements from one interview as independent demand signals.

When something goes wrong

Research only finds supportive examples

Seek contrary cases and current non-buyers.

The experiment measures vanity engagement

Replace it with behavior closer to the decision.

Scope grows into a full product

Return to the smallest test of the critical assumption.

A worked example

SYNTHETIC EXAMPLE · NOT A REPORTED BUSINESS RESULT

Request

Decide whether to build a proposal-writing service.

Inputs

Synthetic example. Synthetic interviews show five teams rewrite proposals, but only one has paid for outside help. Two already use a satisfactory template.

Expected result

Synthetic expected result. Recommend testing a paid assisted proposal with the unsatisfied segment. Do not claim five paying customers or a validated subscription market.

Run a small pilot

Start small

One buyer situation and one critical assumption.

Record the baseline

Record current workaround time, spending, and consequences where observed.

Agree success criteria

Agree the behavior that would justify the next investment before the experiment.

Stop or revise

Stop or revise when the key access, willingness, or feasibility assumption fails.

Keep the scope clear

  • Research does not authorize contacting prospects or charging them.
  • Do not replace missing demand evidence with an invented market-size estimate.

Check before using

Check source quality and market calculations. Desk research cannot establish that customers will buy.

Business activities

  • Research customers and markets
  • Plan products and business changes

Editorially adapted workflow; not independently tested.

FROM A RECIPE TO YOUR WORKFLOW

Bring the company context together.

This workflow needs reliable inputs before it needs a better prompt. Moat8 Vault brings working information into a readable archive for the AI tools you use.

For this recipe: A specific customer problem · Proposed solution and target audience

Start with one recurring task, agree which sources to use, and review the first result with your team.

Discuss this workflow

What does your team do?

Choose the recurring work you would like to improve.

A field guide, made for work.

Plays is a curated library of anonymized business workflows. Each recipe explains the inputs, steps, tools, and checks you can adapt to your team. These are editorial guides, not independently tested implementations.

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