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The workflow guideMarketing

Interview an internal expert for a content brief

Use an assistant to ask focused follow-up questions around an editorial assignment. Turn the conversation into a brief with evidence and claims to check.

6 implementation stepsSimple

How this works

Use an assistant to ask focused follow-up questions around an editorial assignment. Turn the conversation into a brief with evidence and claims to check. Experts often know the exceptions, reasoning, and concrete examples that are absent from existing documents. A useful interviewer draws out those details around a specific editorial question instead of producing a generic questionnaire or pretending to share the expert's experience.

Run a bounded conversation in which each follow-up responds to the previous answer. Keep the expert's statements distinct from background research and the assistant's suggested framing. The result is a content brief with quote candidates and verification questions, not a ghostwritten claim that the expert has approved.

Before you start

Editorial assignment

Specify the reader, angle, intended format, and the decision the piece should help.

Expert availability

Confirm participation and the agreed recording or note-taking method.

Background packet

Provide approved prior material and identify questions it does not answer.

Prepare the inputs

assignment
Required

Brief text

State audience, topic, length, and intended use.

expert_context
Required

Approved background

Include relevant expertise without unnecessary personal information.

prior_material
Required

Documents with references

Distinguish authored statements from third-party descriptions.

conversation
Required

Transcript or live answers

Retain question order and speaker attribution.

time_budget
Required

Minutes or question limit

Choose a stopping point before interviewing.

Implementation, step by step

  1. Prepare an uncertainty map

    • Read the assignment and background to identify claims, unanswered questions, and useful examples.
    • Draft opening questions that invite explanation rather than agreement with a proposed thesis.

    Checkpoint: Question map tied to the editorial assignment.

  2. Open the interview

    • Explain the topic, note-taking method, and how quotations will be reviewed.
    • Ask the expert for their main position and the audience misconception they would correct.

    Checkpoint: Confirmed scope and an initial position in the expert's words.

  3. Probe concrete experience

    • Follow up on vague claims with requests for a situation, action, outcome, and limiting condition.
    • Ask what failed or when the advice would not apply; do not supply invented details for the expert to endorse.

    Checkpoint: At least one attributable example and its limitations.

  4. Separate evidence from opinion

    • Ask for the underlying document or observation when a numerical or causal claim matters.
    • Mark recollections and estimates as such, preserving unresolved questions without interrupting every minor point.

    Checkpoint: An evidence list and a quote-candidate list.

  5. Build the editorial brief

    • Organize the interview around the chosen audience problem, argument, supporting examples, and open checks.
    • Keep direct quotations verbatim and paraphrases clearly separate; identify missing connective information.

    Checkpoint: A structured brief with transcript locators.

  6. Return a focused review packet

    • Present the angle, selected quotes, and consequential claims for expert and editor review.
    • Record corrections against the transcript and carry rejected quotations out of the draft.

    Checkpoint: A revised brief with approval status for each quoted passage.

Decisions along the way

Expert cannot recall a number

Keep it as unknown and ask for a later source rather than estimating.

Answer drifts from the assignment

Capture the tangent separately and return to the reader's question.

Expert declines a topic

Respect the boundary and mark the missing angle for the editor.

What you will produce

expert-interview-brief.md

Markdown

The editor uses this to commission or draft a grounded article.

Include: angle · audience · argument · examples · quote_candidates · open_checks

interview-evidence.csv

CSV

Tracks facts and quotes requiring confirmation.

Include: statement_id · transcript_location · type · source_needed · review_status

Check the result

  • Every quote can be found verbatim in the transcript.
  • The brief includes limitations rather than only success stories.
  • Opinions are attributed to the expert, not presented as measured facts.
  • The central argument answers the assignment rather than a generic topic.

When something goes wrong

Transcript has uncertain speaker attribution

Ask for clarification or remove the quotation candidate.

Follow-ups become leading questions

Restate neutrally and invite disagreement or a counterexample.

Time expires before key evidence is obtained

Stop the interview and deliver a concise follow-up list.

A worked example

SYNTHETIC EXAMPLE · NOT A REPORTED BUSINESS RESULT

Request

Interview an operations expert about reducing handoff errors.

Inputs

Synthetic example. The expert says a checklist reduced rework, recalls one missed attachment, but has no before-and-after count.

Expected result

Synthetic expected result. Brief includes the missing-attachment example and checklist mechanism. It flags the size of any reduction as unverified and asks for a rework log before using a percentage.

Run a small pilot

Start small

One short interview on a narrow operational topic.

Record the baseline

Record editor preparation time and follow-up questions required after a normal interview.

Agree success criteria

Agree whether the brief contains enough attributable examples and checked claims to draft responsibly.

Stop or revise

Stop if consent changes or the interview requires confidential details outside the assignment.

Keep the scope clear

  • Do not imitate the expert's authority or invent their experiences.
  • Interview preparation and a brief do not authorize external outreach or publication.

Check before using

The expert approves quotations; the editor checks claims and confidential details.

Business activities

  • Create and publish content
  • Maintain shared company knowledge

Editorially adapted workflow; not independently tested.

FROM A RECIPE TO YOUR WORKFLOW

Bring the company context together.

This workflow needs reliable inputs before it needs a better prompt. Moat8 Vault brings working information into a readable archive for the AI tools you use.

For this recipe: Assignment and audience · Approved background material · Participating expert

Start with one recurring task, agree which sources to use, and review the first result with your team.

Discuss this workflow

What does your team do?

Choose the recurring work you would like to improve.

A field guide, made for work.

Plays is a curated library of anonymized business workflows. Each recipe explains the inputs, steps, tools, and checks you can adapt to your team. These are editorial guides, not independently tested implementations.

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